Case Management

For over 20 years, the AIDS Taskforce of Greater Cleveland has provided comprehensive, non-medical social services to Persons Living with HIV/AIDS (PLWHA).

These social services include the following:


  • Transportation assistance to and from medical appointments
  • Nutritional assistance in the form of food vouchers and pantry services


  • Temporary and Permanent Housing availability and placement
  • Utility retention and payment assistance


  • Educational and vocational referral services
  • Non-criminal legal referral services

Eligibility Requirements

Prospective Clients must meet certain eligibility requirements and be prepared to supply documentation to verify eligibility.

To qualify for ATCG Social Services, a prospective Client must:

  • Have a confirmed and documented HIV/AIDS diagnosis from a medical institution
  • Reside in the ATGC Service Area, which includes any one of the following counties:
    • Cuyahoga
    • Ashtabula
    • Lake
    • Lorain
    • Geauga
    • Medina
  • Have a household income that is at or below 500 times the defined Federal Poverty Level (FPL). The Federal Poverty Level is determined by household size, please see the table for more information.
  • Have no insurance or be under-insured.

Household SizeFPL Annual Income:Household Income must be below:

Eligibility Verification

A prospective Client must be able to submit at least one of the following forms of documentation for each Eligibility Requirement before they can be enrolled in ATGC Social Services.

Proof of Diagnosis

The assigned Case Manager will obtain this from the reported medical provider shortly after an initial consultation.

Proof of Residency

  • Paystub with Client’s address (issued within the last 60 days)
  • Unexpired Ohio Driver’s License or State ID
  • Current Lease/Letter from Landlord
  • Medicaid enrollment documentation with the Client’s address
  • Current government benefits award letter with the Client’s address
  • Current utility, phone or other bills with Client’s Full Name
  • Envelope addressed to you with the last 30 days
  • Notarized letter from legal tenant/owner providing housing for client stating that the client resides at the identified Address

Proof of Income

  • Current government benefits letter
  • Documentation of Medicaid enrollment
  • Paystubs (two in the last 60 days)
  • Self-Employment business records/tax forms
  • Prison release papers (last 60 days)
  • Copy of previous year’s tax return
  • Workers Compensation documents

In instances where the client has no reportable income, a Statement of No Income will be completed and notarized.

Proof of Medical Insurance

  • Medical Insurance Membership Card
  • Documentation of Medicaid enrollment

In instances where the client has no medical insurance, the Case Manager will assist in obtaining insurance.

If you meet the above Eligibility Requirements, please contact our Intake Specialist at 216-621-0766 ext. 2911. The Intake Specialist will collect your information and assigned a Case Manager. The Case Manager will contact you with 48-72 hours, to schedule an initial appointment.